Privacy Policy

At MultiMart, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

• Personal Details: When you place an order, we collect your name, shipping address, and phone number to fulfill your delivery.

• Contact Information: We collect your email address and WhatsApp number for order updates and customer support.

• Order History: We keep a record of your purchases to improve our services and handle your 7-Day Return requests efficiently.

2. How We Use Your Information

• Order Fulfillment: Your address and phone number are shared with our trusted courier partners in Pakistan to ensure your parcel reaches you.

• Customer Support: We use your data to respond to your queries via email at https://www.google.com/search?q=officialmultimart.com@gmail.com

• Marketing: With your consent, we may send you notifications about our latest Trending Products or new Free Shipping offers.

3. Data Security & Cash on Delivery

• Safe Payments: Since we primarily offer Cash on Delivery (COD), we do not store your credit card or bank account details on our servers, making your shopping experience 100% secure.

• Encrypted Access: Only authorized team members (Founders and Management) have access to your order information to process deliveries.

4. Third-Party Disclosure

• We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing purposes.

• Your data is only shared with logistics providers strictly for the purpose of delivering your orders to your doorstep.